Got a query? We’ve got the answers.
Here are some frequently asked questions. If you can’t find what you’re looking for, reach out to our support team.
Which payment methods are available?
We accept credit/debit cards, PayPal, and Apple Pay. Choose your preferred payment method at checkout.
What is the shipping duration?
Shipping times vary by product and location. Standard shipping usually takes 3-7 business days. Expedited options are available.
What’s your return policy?
We strive for your satisfaction. If you’re unhappy, return the item within 30 days for a full refund. Some products may have specific return conditions.
Is order tracking available?
Yes, you’ll receive a tracking number via email once your order ships. Track your order on our website.
Contact E-commerce for an Unmatched Shopping Experience
M Raza
Tariq Road, Faisalabad, Punjab 38000, Pakistan
(+92) 3107058432
contact@alejazzonlinestore.com
FAQ Section
We accept credit/debit cards (Visa, MasterCard, etc.), PayPaK, bank transfers, and cash on delivery (if available in your location).
Once your order is shipped, you will receive a tracking number via email or SMS. You can enter this tracking number on our [Order Tracking Page] to check the delivery status
Shipping times vary based on location:
Local (within the country): 3–5 business days
International: Not Available
Custom or bulk orders: Additional 3–5 days
Many of our products are handcrafted by skilled artisans, while others are machine-cut for precision. Each item is carefully crafted to ensure high quality.
We use high-quality wood, MDF, and eco-friendly materials to create durable and aesthetically pleasing products. Each product description specifies the material used.
We accept returns within 7 days of delivery if the product is damaged, defective, or incorrect. The item must be unused and in its original packaging.
To request a refund, please contact our support team with your order details and pictures of the product (if damaged). Once approved, the refund will be processed within 5–7 business days.
Yes! We offer customized wall decors, name keychains, and other personalized wooden products. Simply contact us with your requirements.
Yes! We provide special discounts on bulk and wholesale orders. Reach out to us for a custom quote.